Terms of Service

1. Acceptance of Terms

By accessing or using AskMyHOA.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

AskMyHOA.io provides an AI-powered platform that enables Homeowners Associations (HOAs) to upload their documents and provide instant, accurate answers to resident questions. Our Service includes document processing, AI-powered search capabilities, and resident support tools.

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update your account information as needed
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Upload malicious code or interfere with the Service
• Infringe upon intellectual property rights
• Harass, abuse, or harm others
• Upload false, misleading, or fraudulent content
• Attempt to gain unauthorized access to any part of the Service
• Use the Service for any illegal or unauthorized purpose

5. Content and Intellectual Property

Your Content

You retain ownership of all content you upload to the Service ("User Content"). By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and display your content solely for the purpose of providing the Service.

Our Property

The Service, including its original content, features, and functionality, is owned by AskMyHOA.io and is protected by international copyright, trademark, and other intellectual property laws.

6. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of information as detailed in the Privacy Policy.

7. Subscription and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• Prices are subject to change with 30 days notice
• Payments are non-refundable except as required by law
• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period

8. Free Trial

We may offer a free trial period. At the end of the free trial, your account will be automatically upgraded to a paid subscription unless you cancel before the trial ends. You may only use one free trial per HOA organization.

9. Service Availability and Support

We strive to provide reliable service but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience technical issues. Support is provided via email during business hours.

10. Disclaimers and Limitations of Liability

No Legal Advice

The Service provides AI-generated responses based on uploaded documents. This information is not legal advice and should not be relied upon as such. Always consult with qualified professionals for legal matters.

Service "As Is"

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free or uninterrupted.

Limitation of Liability

To the maximum extent permitted by law, AskMyHOA.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

11. Indemnification

You agree to indemnify and hold harmless AskMyHOA.io, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use after such modifications constitutes acceptance of the updated Terms.

14. Governing Law and Disputes

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in Delaware.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AskMyHOA.io regarding the use of the Service.

17. Contact Information

For questions about these Terms, please contact us at: